I placed an order for a full sdiesel service kit. Three days later (Thursday) received an email saying the air filter was a nil stockk item and the order would be shipped without it. No alternative was offered (always has Benn with alternative suppliers). The email also said parts would arrive on the Monday. Disappointing as I had scheduled the weekend to do the service. I then had a message late on Friday saying the parts would arrive Saturday. Which they did. All good and managed to do the service on Friday.
Not impressed by the lack of clarity on stock and alternatives, shipping is a bit chaotic as well. Parts were all OK.
2 years ago
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