Online section was the best bit of the experience. Collecting at the store was a poor poor experience. Staff were very slow to come to the counter even though they had seen me enter the shop. Took ages and were not friendly at all. I'm the only one that used the words "Thank You". Need to work on basic people skills like making customers feel welcome...fake it if don't feel it.
Not impressed by staff customer service. Will try another branch as I'm sure they're not all that unwelcoming.
9 years ago
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