Ordering on website quite straight forward and good email communication afterwards. However I rang store when on route to confirm what time they were open until and was told 5.30 I said my eta was 5.20 but if I got held up in traffic might be a few minutes after 5.30 would they wait for me. Answer back was sorry we close at 5.30! I arrived at store at 5.20, presented my order number and said it mentioned on website that I should check the part was correct for my vehicle as there were different options for my car. This request was totally ignored! So. Good website but sort your staff out!