Only gave it a "Poor" rating because the Click and Collect didn't work out very well; this was because I got the email to tell me the stuff was all ready to collect but the guys at Wolverhampton GSF didn't know anything about it when I got there! They sorted most of it out on the spot though, and I went back to get the spark plugs even though they offered to post them out. So they were great and it was no real problem. However, it could've been a problem if I needed the parts urgently or I was miles away from their store. But again, this was NOT the problem of Wolves GSF, it was a problem with the Click and Collect service.