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Bought a GSF starter motor 2yrs10mths ago and it failed this week requiring breakdown recovery. Upon speaking with GSF no one appeared to give the same answer regarding number of years warranty. 1yr? 2yr? When mentionning my starter had failed after just 2yrs10mths, their comment was "thats alright for a starter'. Quite frankly no its not. The original starter lasted 11 years and a professional opinion of "thats alright for a starter' is not welcome when the person clearly has no idea of what they are talking about or not having to pay their garage mechanic £xxx amount every 2 years to replace theirs. Fortunately i am able to work on my own vehicle and do the work but for 'joe public' this is a brush off by staff that ignores the problem of a dudd stock item and unsympathetic staff. Very disappointed.
9 years ago
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