disappointed in when trying to order for delivery it put me down for collection , i obviously wanted a pair but it booked me down for 1 now when i tried to ring the liverpool branch about the order i wasnt inpresseed with the operative who couldn't care less to worry about your order, the fact id took time to contact them to state i wasn't collecting the order of (1) disk , it was his manner and no respect for the company that i have used for many many years by your branch @ Accrington. its disappointing that i may have not done it correctly but the fact i tried to sort it out with one of your brach operatives who couldnt give me any time of his day to talk , take the order no. and explain , only words i got was contact the head office in birmingham great customer satisfaction ... thank you