Car battery was transported & delivered to me upside down. Exactly the same thing as happened with an identical delivery from the same company (UPS) last August! On opening the box, I could see drops of battery acid on the plastic, inner lining. Last year, I burned lots of holes in a good shirt, after I removed that battery from the plastic liner, so I didn't do that this time. I just adv ised UPS - who only acknowledged my email - and GSF who didn't realise how dangerous this could be. They also suggested, without seeing the parcel, that it was only a few drops of acid which had leaked. I wonder how they worked that out. Much better would have been to acknowledge UPS's bad delivery. I'll return the battery.