Ordered an item on a Sunday and paid for next day delivery guaranteeing delivery on Tuesday. Nothing arrived on Tuesday. Chased it up on Wednesday and was told that the item was lost in transit but I never received a tracking number. Furthermore, there were no replacements available so my order was automatically cancelled and refunded. Very disappointed but the fast refund led to 2 stars instead of 1 - if this item was lost in transit then someone should have contacted me and not just left me to chase it.
1 year ago
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