Ordered 2 ball joints to be collected at Huddersfield. This is a round trip of 22 miles. Picked up and found 2 different makes contrary to the website advert. The other brand did not have the special shouldered bolts needed to fit the joints. Car had been on ramps for 3 days and customer not happy. Had to re use 2 old bolts which was very poor workmanship. Staff offered to get another for lunchtime but another 22 mile trip was not viable. Emailed you with a complaint and your caller is currently arranging to get another posted out to me so I can use the new bolts which are not available at bolt suppliers. This means a partial strip of the front hub again and for which i will not be paid. I would only use you as a last resort in future.