I bought brake discs and pads using your online service, the parts arrived quickly but were the wrong size. Unlike Euro Car Parts your website was unclear that there were 2 sizes that fitted my car. I returned them to my local store only to be told that a refund couldn't be given by them. I was served by a young man who was rather rude and insisted on calling me Bud all the time. I was sent away with a form to fill in with a code I had to acquire to return the goods. I returned a couple of days later on a Tuesday to be told that the goods wouldn't be picked up until Friday and the refund could take up to two weeks to process, this I find ridiculous as that money should be in my bank earning me interest not in yours. It is safe to say that I will be shopping for future parts elsewhere in future