I was pleased with the fact they were open on a Saturday and I could collect my part. My gripe is that it was a Click and Collect order that should of been ready in 1 hr. I waiting well over the hour and popped down to collect my part. Standing for 10 mins at the click and collect counter I was told to ignore that sign and join the queue, where I then had to wait to get served and for my part to be collected to the warehouse. Other car part vendors would have the parts READY to collect so there is no waiting around and would usually call you to advise your order is ready and waiting.