Having ordered a new car battery was given a date for delivery which happened to be 6th May, Bank Holliday which wasn't going to happen! Stayed in the next day awaitng delivery from what I expected to be your own delivery van to be sent an e-mail from Evri seying thay had received my parcel awaiting despatch. Another e-mail sent from Evri to sey there was a delay! Followed this up with GSF who said the parcel was in the London depo, & could offer a return parcel & refund, this eventualy I took up as was told by an automated call that my parcel could not be deliverd. Received my refund within 3 working days, Thanks K. Perry.