Catalytic converter approximately 1.5metre long was packed in 6 small boxes along its length but not bound up along its length only across its width hence the boxes parted and the catalytic converter was damaged in transit... GSF Birmingham was contacted who lied and said that there was only one left within the company and that they were not going to have any more due to them discontinuing it, I ask for the damaged one to be collected and another to be delivered to me, the GSF staff who I spoke to said they would organize this but deliberately did not so GSF Birmingham was contacted again 2 days later and another GSF staff member apologised for the catalytic converter not being picked up and assured me that GSF were still going to stock the catalytic converter and more new stock was going to be delivered to them on Monday so he would get the damaged one picked up from me immediately and another posted out as soon as delivery to them... I do not appreciate being lied to, ignored, disregarded and disrespected. I have only dealt with GSF Leicester before this happened but this order was dealt with by Birmingham.