Easy to order and reserve on line. Collection in store was a different experience. Was ignored for 2 or three minutes, not even acknowledged. 2 guys behind the counter. One was on the phone and once he had hung up mumbled possibly be with you in a minute but didn't look up so wasn't sure I had heard right. He then had a conversation with another colleague before finally dealing with me. Serious customer service training required.
4 months ago
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