GSF Swindon Branch I bought a car battery in May 2024 and unfortunately it has failed. I have checked the car and the alternator is charging at 14.2V and there is no significant parasytic drain (54 Milliamps) when the car is off. I took the battery back to the GSF store in Swindon where I originally purchased it. When I returned it they tested the battery and it failed but they said they needed to charge it overnight. They said they would let me know when it was ready but we need to move the car and my partner needs to use the car for work. So this morning when I was passing at about 10.00am I popped in. Their attitude was appalling and immediately got my back up! One of the staff told me that they would let me know when it was ready!! I know it doesn`t take that long to check a battery! It feels as though they are just being difficult and I don’t doubt I will now have to wait as long as they can drag it out for. I have been in customer facing roles most of my life and would never show the attitude I felt this morning. In the meantime my partner has to make alternative arrangements to travel the 14 miles to work and we can`t move the car. My advice buy your car parts elsewhere, you don`t need the attitude! Particularly when you have a problem.