Terrible customer service, will take an absolute age to submit a refund a month in and still waiting. Had to walk an hour to a store for a refund to be told can't be done without an invoice number and sent away. Spoke to someone on the phone after multiple long attempts to get through who said this isn't true and they could have returned it in store and that they have the forms there. The guy on the phone was worth the star at least as sorted a return label for me. One month in still awaiting the refund for less than £50 on a part their checker aid fitted my vehicle.