Ordered my car part to Park Royal branch, it said it would be there by 10am the next day. I rang them just to make sure it would be and they assured me it would. I rang later on the same day to ask whether on the off chance it was there early and they said it’s not and it definitely will be there at 10am the next day. I traveled there from south of Fulham which took just over an hour and arrived at half 10. They said it’s not there and will be there by half 12. It’s an hour each way to get home and back. Ended up travelling an hour and a half to the Heathrow branch from there. I’ve never experienced such an awful service after all these years using GSF. Not even an apology.