I needed to order a clutch and used your online ordering service, but the transaction timed out, having received no email confirmation I repeated the order later in the day but the same thing happened, checking my bank account that evening no payment appeared so the next day I ordered online again, this time for collection in your local outlet in Harlow, I went there and bought and paid for the required item. Two days later I received delivery of two further clutches which I now have to return and claim a refund. All rather time consuming and inconvenient.
8 years ago
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