Dreadful service. Placed an order, got a DPD tracking note, parcel never got to DPD. I submitted a contact form which nobody replied to, so used their online chat - they tried to blame DPD for losing it, but the trackign was pretty clear they never gave it to DPD! The person I was chatting to then said they would reorder so I asked for a tracking number - they closed the chat! Eventually the battery arrived, but 4 days after I was expecting it, meaning I had no car for the weekend. Then I got a reply to the contact form I sent, 4 days after I submitted it! Really, really poor service, coupled with lying.