Croydon store - there is nowhere for customers to park as all spaces are taken up by GSF vans and scooters. Having received a text "your items are ready to collect" I expected this to be the case but it was not. Only one staff member present who took my details and then had to find my parts in the warehouse. I was there for over 30 minutes and there was only one person in front of me. This meant I was rather keen to leave and unfortunately did not check the (already damaged) packaging meaning I found one of the two suspension arms I purchased for my Ford was actually for an Audi. When I left there were five customers queuing behind me - good luck to them. A terrible experience that I will do my utmost to avoid in future. I then had to return at 8 a.m. (trying to avoid the queue) the next morning to get the correct part. Again absolutely nowhere to park except outside another industrial unit risking a fine or whatever ? Now I see this survey is useless too because the following questons all relate to delivery.