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P Cross
The part you listed on the website was the one i needed (picture being exactly like the part removed from the car) my fiancee collected the part for me and when i went to fit it at the weekend it was completely wrong. No lead attached and completely wrong fitment. When i returned to the store the chap that initially helped me was polite and apologised for the issue after seeing the listing for himself on the internal system. Upon talking to someone in a side office he was told to tell me that the pictures are for illustration purposes only. I appreciate that but when you list the product and it should only come in 1 fitment so only look as pictured it is somewhat annoying being given the completely wrong part and being spoken about like an idiot. Poor service and will encourage me to stick with ECP in future as they seem to resolve any issues without treating me like an idiot.
8 years ago
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