Dear Sir/Madam, Thank you for the products. Parcelforce were unable to deliver the first time around, so left a note that they would attempt redelivery the next day. It would be useful if they can also leave the option of collection from the local Post Office. Alternatively look at the couriers DPD who text you their estimated time of delivery - usually a one hour slot. For packaging please put more 'stuffing' in the boxes to prevent movement in transit. The brake discs (heavy) I ordered had been rattled around in the box, because they were not wedged in place. So the Vetech box was ripped and I do not know (until fitting) whether they have been damaged or not. Hope this feedback helps. Best regards, Will Richardson