Ordered parts on line click and collect. On returning home (14 mile round trip) checked part against original and found wrong part supplied. Checked online order and found wrong part number supplied. Phoned store (Leamington) asked if could deliver out but no vans going my way. Second 14 mile round trip to exchange, no acknowledgement of mistake. Mistakes happen and at least an apology would have been acceptable. Completed on line feedback form and didn't even get an acknowledgement. Customer service very poor all round.
8 years ago
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