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M Burr
I made a purchase through the GSF website, click and collect at your Luton branch, Air filter, Oil filter and a set of rear brake pads. I had spent time researching the various brake pads on offer and was very pleased to see that a diagram with dimensions was included with each set of pads. It was annoying to find that when I got the brake pads home and out of the box that they were incorrect. I checked again on the website and found that the pads offered are the correct ones, they had the same part number listed on the website, but they did not resemble the pads I had removed from the car or the ones shown in the diagram. I sent a message through the contact section on the website to let you know that the parts had been listed with an incorrect part number, and did you have the correct parts? The reply I received stated that I should return the pads to the outlet that I collected them from........................Not very helpful as my car has no brakes now!!! P.S. no problem with the air filter and oil filter though.
7 years ago
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