On 30/1/18 I ordered 8 litres of ATF fluid online taking advantage of one of your discount codes. The following day I received an automatic email saying due to high demand the delivery of the item would be delayed by 24 hours. On 1/2/18 I phoned the local branch to check if the items had arrived to be told not yet but would be ready for collection on Saturday 3/2/18. I phoned on 3/2/18 to be told items not yet arrived but would ready to collect on 5/2/18. I phoned on 5/2/18 to be told as I didnt collect within 24 hours of the order the item had been returned and the order cancelled and that I couldn't purchase the item at the original online discounted price. Only when I argued that the store had acted incorrectly and been in accurate in checking the order status did the branch manager agree to honour the original order price. I collected the items on 7/2/18.