I am a member of the public. I ordered a Yuasa Car Battery online for collection at the Reading store. When I arrived I was told that the battery was not "on the shelf" and may have been taken by the AA but not booked out? No apology was made and it felt like I was an inconvenience to them. Customer service was truly lacking. I eventually got their own make battery and left as soon as I could. I'll only use GSF in an emergency.
6 years ago
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