Having shopped with GSF for many years and no complaints with the lads and lasses in my local shop. I decided to check the price online before I purchased and cheaper than Euro Parts this time however, I did not request to Order or reserve at the store but went straight to the shop when told the price was £3. 50 more I declined and went home to reserve at store bit inconvenient! However, my complaint is you web site is to say a 'bit clunky' and not as efficient as Euro Parts and really puts me off going onto it. Apart for that staff always friendly compared to Euro's so you can be proud of that. Thanks GSF Steve.