Ordered discs and pads for my wife's Suzuki Swift from the website, which said different versions of the discs were available and that I should ring for confirmation. This I did and the 'correct' part number established. I submitted the order with the part numbers as advised, and a package promptly arrived. Unfortunately, when trying to fit the 'correct' discs, they turned out to have a diameter approximately 1 cm. too big! Not the 'correct' ones. I was not impressed. Took the offending items into the local GSF store, where the helpful assistant took very little time in identifying the correct parts, which were not in stock. He ordered them in for me and they duly arrived later that day. I was impressed with this. What I was not impressed with was that, because the original discs were ordered over the GSF website, I would have to pay (again) for the correct ones, though he did say that I could leave the incorrect parts with him for return to 'Birmingham' and a refund, which I haven't had yet.