Price was unbeatable, parts were quality. Unfortunately, the in store service was extremely poor. After receiving my confirmation email that my order was ready to collect, the lady behind the counter said that my order wasn’t there and that she couldn’t do anything, then proceeded to try and serve the next customer as if that was the end of my issue. After some prompting to find someone who could do something to help and 15 minutes of waiting, my parts were coincidentally found and I was able to go on with my day and just made my appointment at the garage. However, if I had just agreed with what the staff member said, I would have been left with no parts and defective brakes on my vehicle. Having spoken to a friend that works for a garage local to the Sheffield store which I attended, he stated he has also had numerous issues with the same staff member in relation to wrong parts given or losing orders. It’s a shame, my first time using GSF and I was signing the companies praises after the low prices, unfortunately poor frontline staff are the undoing.