Hi, I went to the Woodford branch for a windscreen wiper for my vehicle which I order online, when I got there it seems that there was no-one serving and after approximately 5-10 mins someone came out of the office to serve me, I gave the sales person the ref number for my order and then he want to located the wiper, after about approximately 5-10 mins he arrive back with the wiper and I pay and left store, it seems that it took a longer than normal to get served and get the item even though I have already order the item, I don't normally go to the Woodford store as I do not live near by, I have been to my local store in Liverpool and I have not had the same experience at this store, I would even praise this store, as the last time I have been to this store which was a while ago they seem to be my professional in the customer service.