Ordering was quick and easy. However upon reaching the depot for collection was a different matter. There was one client who was in front and discussing a part which is fair enough. There were at least three to four other members of staff at the back and was not acknowledged by any one of them. Did not seem to be doing anything but even if they were, a simple hello and someone will be with you shortly would have sufficed but totally ignored for about 15 minutes is not acceptable. Did think about walking out and use Euro Carparts. This was Watford so please don’t make the same assumption with others