Firstly can I say that GSF's online service is usually great,however unfortunately poor on this occasion.I ordered parts online on Weds evening with free RM delivery (which always arrives 2 days later),there was'nt a delivery on Friday so I called customer services to chase and was told that one part was damaged so had to be replaced,this was far from ideal as I had the front of a Mini off on my drive waiting for a clutch etc!....parts then arrived the following Monday causing a repair delay by 2 days.A quick communication to update on parts delay would have been appreciated and would have readjusted my expectations.
5 years ago
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