I wanted a clutch cable for a 2003 Fiat Seicento 1.1 On your website there are 2 cables depending which model you have, a short one and a long one. It was difficult to tell which was which because both have the wrong dimensions on the website. Also the hook on the end of the long one is incorrect and you cannot fit the split pin. I reserved the first one at Doncaster online which turned out to be the short one but had the correct hook. I did not purchase it. I went home ordered the other one into the Sheffield branch to collect, when I went the cable was the correct length but the hook was incorrect. So I didn't buy it. I called into both branches to collect the items I had reserved online but ended up purchasing neither because they were incorrect. Instead of the staff cancelling the reservation, for the next 2 weeks I kept receiving emails reminding me to call into branch to collect the items until eventually the orders were cancelled. But this makes me feel as if I have not fulfilled my part of the bargain and that if I reserve something online in the future there may be some sort of black mark against me.