Unfortunately not a great service at the Wolverhampton branch. I walked in the the reception where i could hear staff members on phones to customer's and then i heard they were not on the phones and swearing at each other. I continued to wait at desk and still no service (there is a mirror into office to see into reception) i then searched for the number of the office and rang it and i can see the member of staff answer the phone to me. The lady came to serve me then, after paying for my part that i had ordered online she went off to find it. Another wait as it was not in the correct place, after finally getting my part a from what i could see a senior member of staff stood out by the front door smoking. Now i understand its a working environment but if i had the choice i would rather go else where before going there. Plus side part was spot on and fixed my car :)