After trying to purchase items online and it clearly saying that my items qualify for free delivery I kept finding a£19.95 delivery charge I Sent an email and was told it was free delivery mainland only and that’s was it I the agent didn’t try to sort anything out and made me feel like I was an inconvenience I emailed again and was told to get the store to order it so u rang the store spoke to the agent about it he actually said and what would you like me to do about it!!! I was really surprised that someone in sales would speak to a potential customer like that in the end it still was going to cost £19.95 for delivery to the store which really defeats the object of buying a £24.99 led hand lamp thanks for nothing Gsf I’ll be trying elsewhere in the near future