Most items arrived in a few days, very well packaged and care taken with delicate items, such as pollen filters, oil came in a sealed bag which was a nice touch. Quite impressed. However ordered two front wiper blades , and a rear one , ended up with two front ones of the same size and one other front one. Rang my local branch and they wouldn't do a swap, the best the could do was to sell me another blade and arrange a refund from the online part of the business, didn't bother visiting branch and took the loss on the chin, for that reason would only order parts that can't get missed up on picking, I.e oil , filters etc.