I was given a broken part displayed in a ratty old box with big red R letters on it presumably because it was a return item. The girl at the Banbury store thought she could get away with it and assured me that the parts was fine as she had checked it. She had coloured hair and a more or less permanent scowl presumably because she was considering where her life had gone so wrong. I think she was one of the most miserable people that have ever served me over a counter, that only fuelled the disdain I had for the whole experience. When I returned the chap gave me a full refund and apologised and was very polite but I was met with the familiar scowl of the woman that served me. I was offered a brand new replacement which was obviously on the shelf at the same time I got given the old tatty part to begin with which just annoyed me more. I only use ld GSF out of desperation and will not be going again unless I absolutely have to.