I have always had really good service from your Erdington branch as I did when I collected my part. Very polite etc. the service I received when I went into enquire about the part was quite the opposite. The guy we spoke to was very abrupt no eye contact and I felt he could not be bothered in fact he was quite abrupt from the moment we walked into the shop. This is no reflection on the rest of the staff but I am surprised people bother to go back there.
10 years ago
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