I have purchased thing for years but not a high level customer but needed some oil the other day but did not know you were still operating click and collect. Although there was 2 members of staff outside the branch not doing anything had to order on line after waiting over 2 hours received an email to collect . When I came back they just took my oil of the shelf which they could have done 2 hours earlier. I appreciate there is a pandemic but how does it help me having to come to the branch twice
4 years ago
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