I’ve never had an issue before and they’re usually pretty quick on completing orders. They are a definitely a trust worthy site which is why I will still use them regardless of my experience this past weekend. Make sure if you are trying to complete a 10 win triumph you add flawless to your cart and then 3 extra wins as a separate item. I ordered the 10 win option thinking that would include flawless, since it would of been the same price all together, and it wasn’t. Needless to say I spent $50 for 3 and 5 win rewards but didn’t get the arms or hand cannon this past weekend which is what I wanted. I wish the description was a little better explained before I ordered.