The team at Guardian Services did exactly what I paid for and asked them to do. The only reason this review is a four star, instead of five, is because I was a bit confused on their websit as to which service I had purchased.
The service I wanted was the one that would get me the Conqueror Seal. As I was mulling over the options and reading descriptions, I felt I was not certain exactly which of the many services would do that.
I was on the "Total Conquest" section of the service and decided to look at the FAQs to see if I could figure out if it was the correct service to purchase.
The second FAQ listed was as follows:
- Will this get me the Conqueror Title?
A: Yes, once all Triumphs are available and completed.
I interpreted this as meaning that this service would be the one to get me the Conqueror Title. I was wrong. They finished the six GMs but did not finish the triumph for completing a GM on each subclass. So I still did not get my Seal.
This mistake was my own. They did exactly what I purchased. However, I feel that the FAQ they had posted on the website was poorly placed and misled my choice. This is strictly constructive criticism about the website and how their information is presented to their consumers. Not a criticism of their services and or skills.
In fact, it should be noted that they reached out to me to clarify the situation and were more than kind about how they handled it. Their customer service is good and I believe they truly do care about their clients and their reputation.
2 years ago
Guardian Services has a
5.0
average rating
from
12,667
reviews
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