Dreadful, poor customer service on a bag ruined in 2 days of use. Bag not fit for purpose as the dye from your clothes rubs off and marks the fabric on the crossbody camera bag. No warnings at all in the description online. Will never buy from Gucci again. What’s the point on having a bag you can’t wear without damaging it!! How poor of them!! Their comment was it was due to “external circumstances” I didn’t ask for a refund just to exchange for another bag that I could wear. Basically they are not interested and sell far too many expensive bags to care about customer care. Don’t want to give them any stars at all!