It’s crazy how this is the only platform to write a review for their online service It’s horrible I ordered a tie 3 weeks in advance After waiting a week and a half, there was no update So I contacted the customer service That’s only when I found it was out of stock online so they would have a store reach out to me The employee text me at 10am saying she’s going to set up everything for the tie At 4:30 pm I ask for update She writes oppssss I can’t find it and we expedite shipping So I got back to the online service and tell them what happened They said they’ll have another store reach out to me No one ever does After now 3 weeks when I needed the item I reach out to Gucci to tell them how disappointing their online services is Guess what…no response So I am no longer buying Gucci in store or online Byeeeee