I am a very satisfied customer. I have purchased cotton, linen and knit wear items from fall and winter 2023 line and have been very satisfied. I enjoy layering for color and appreciate the lighter layers in my southern climate. Knitwear has been delightful to own and wear. I enjoy all of the compliments I receive. I have not had any issues with customer service . Perhaps positive changes have been made in the last year in this company. I look forward to the spring catalogs. I have gifted items from this line and received positive feedback from recipient regarding fit, quality of workmanship and design.