Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Gudrun Sjödén Reviews

2.7 Rating 89 Reviews

33 %

of reviewers recommend Gudrun Sjödén

Company Reviews

2.7

Based on 89 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Gudrun Sjödén made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gudrun Sjödén 1 star review on 24th February 2023

Gudrun Sjödén 2 star review on 14th November 2022

Gudrun Sjödén 2 star review on 14th November 2022

Gudrun Sjödén 1 star review on 19th October 2022

Gudrun Sjödén 1 star review on 19th October 2022

Gudrun Sjödén 5 star review on 3rd September 2022

Gudrun Sjödén 5 star review on 3rd September 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered clothing from them a few times and generally like their colorful patterns, generous fit, and easy returns. However, I ordered a linen pointelle sweater a couple of months ago and really liked it. But after two months of occasional wearing (and washing twice per the label) large several holes appeared under the arms. The quality is terrible if a piece doesn’t last longer than this. I contacted customer service and asked for a refund but I keep getting delays in a response that they need to check how to proceed. The last email was two weeks ago with no further response. I will never order clothing from this company again sadly. Their prices are too expensive to risk getting something of low quality again.”

Posted 2 days ago

“I bought two pairs of 'leggings' in beautiful colours. When they arrived I realised that they weren't leggings at all, but footless tights! I don't know if this is a 'lost in translation' thing, but I was a bit disappointed. Maybe the price point should have given it away, but still... The colours are lovely and I'm sure I'll find a use for them, but the hunt goes on for some lovely leggings.”

Posted 2 weeks ago

“Love the colors and style. Unfortunately cheaply made. First time wearing a button down tunic, the buttons crumbled between my fingers. Lively colors , but very see through. Will I try again? Maybe.”

Posted 3 weeks ago

“High points of this brand: Natural fabrics with beautiful colors and lively prints. I always drool when I see them on line, but then I sigh. Why? The style is always the same: shapeless clothes with a collarless neck hole that's too large. I would say it takes 3 layers to end up with something looking decent, so it costs quite a bit for an outfit. If you are small, forget it, it will drown you. I have considered buying some for the fabric and cutting them again in a more modern way, but it would be too much work. So, I buy a scarf once in a while in order to enjoy the fabrics and patterns, and I forget the rest. Still, I love the fabrics, and I wish Gudrun would come up with new ideas for the style of the clothes.”

Posted 3 weeks ago

“Received order, box was open and stuff thrown in. Convoluted website w/no return info. Took a bit of time to find how to return. No email informing me of shipment. Tracking number non-existent. Never again.”

Posted 3 months ago

“I am a very satisfied customer. I have purchased cotton, linen and knit wear items from fall and winter 2023 line and have been very satisfied. I enjoy layering for color and appreciate the lighter layers in my southern climate. Knitwear has been delightful to own and wear. I enjoy all of the compliments I receive. I have not had any issues with customer service . Perhaps positive changes have been made in the last year in this company. I look forward to the spring catalogs. I have gifted items from this line and received positive feedback from recipient regarding fit, quality of workmanship and design.”

Posted 3 months ago

“I received a Christmas present - a sweater - that is at least two sizes too big. I sent the information to their customer service department. They responded that since it was purchased in October, they will not exchange it. Are you kidding me? I'm not asking for a refund for my gift giver, I'm asking for an exchange! BAD customer service.”

Posted 4 months ago

“I am a recent convert to this brand. So far, no problems ordering. Orders arrive quickly. I am 65 yrs old, retired, and enjoy the carefree look of this clothing.”

Posted 6 months ago

“Very. Happy with pants and wool sweaters less happy with tops. I like the array of colors. Pants fit well,launder and hold up well. The tops are ridiculously loosely-gooses, no shape at all. So, I will only order pants and occasionally a wool sweater. Socks are good, as well.”

Posted 7 months ago

“I retired from teaching in 2019 and was hoping to spend time sewing items for myself. I searched for patterns in a "boho" or "langenlook" style. Gudrun Sjoden kept popping up in my searches. Sewing is expensive and time consuming. Also the quality of fabric is not always up to my standards. In 2020 I gave GS a try, and I am very pleased with the styles and quality. I am pleased that I can choose pieces not made in China (which is increasingly difficult to do). I shop the sales whenever I can, and returns are easy. I enjoy following the GS community on Instagram because it helps me to gauge how pieces might look on me after seeing them on other customers. Also I get some ideas on accessorizing. I've had a great time wearing clothing that is not like everyone else's. I'm 5'1, approaching my mid 60's, and usually wear size small. Clothing is comfortable and washes well. I hang my clothing to dry.”

Posted 7 months ago

“Not Impressed with Towels. Quality not there. So much debris after first wash with much lint...so...washed again. These towels are a lint trap. Piling badly and the weave doesn't appear to hold up so I'm not expecting good wear. Too Bad...the style is there but that's about it. My first and last purchase from this company.”

Posted 8 months ago

“Overpriced for towels that don't appear to be long of lasting quality. Nice designs but won't purchase again.”

Posted 8 months ago

“Non existent 'customer service', ridiculous sizing and quality just can't justify the price. First time ordering from them but definitely the last. Ordered 2 tops received only 1. Complained to customer service but received no reply. Messaged again. Still no reply. Opened a paypal dispute but they didn't even bother to respond to paypal. Eventually paypal refunded me for the missing top. Ideally, i wanted to return the other top (sized as small but like a huge tent on me) but decided to just alter it instead - too much effort to struggle with them any more. Avoid!”

Posted 10 months ago

“I couldn't be happier! I love each piece I've ordered, dresses, tops, and pants: beautiful fabric and colors, and great ordering and delivery. I'm now a fan receiving compliments, thanks!”

Posted 11 months ago

“I have ordered lots of shirts in the last 6 years but recently extremely disappointed about the fabrics and the way they hand. For instance the Nypon Tunic 32408 hangs like a rag and is very matronly looking. On the skinny model it looks okay but in person it is huge and hangs limply. I ordered a medium which I usually wear but I should have ordered a Small and even that would have been huge. I ended up taking in 6 whole inches in the waist and it still does not look great but I will wear it to the beach. A pretty expensive piece of beach coverup. A year ago I purchased a top that had a very weird gold color. I could not return it because they don't guarantee that the colors will match the computer. I could not exchange because the dollar amount was not perfectly matched so I took a gift card for the amount. I used that gift card for this most recent tunic. I knew I could not return it because I bought it on a early bird sale. The company has lost its groove for sure. Will likely never order from them again.”

Posted 1 year ago

“For about 10 years I have enjoyed Gudruns clothing: Serviceable, practical. quirky and fun to wear. For the last 2 years that enjoyment has been doused by the pandemic and and the loss of suppliers and workers. I suspect that Gudruns derogatory racially charged comments led to her stepping down from the company which led to the loss of her creative spirit. Currently GJ catalogues which I would delight in, picture ordinary, unimaginative styles lacking charm and detail. I have no interest in ordering them. It had been a good run.”

Posted 1 year ago

“Beautiful fashion but bad quality. 3 months ago I ordered a pair of woolen socks (34 euro!) that are already worn through. How does the production of clothing that lasts only last a few months and has to be thrown away fit in their "green soul" biological philosophy?”

Gudrun Sjödén 1 star review on 24th February 2023

Posted 1 year ago

“I've been a so-called "VIP customer" since discovering this company in a magazine advertisement in 2015. Beautiful catalogs and fun clothing. Over the past almost 9 years now, the Customer Service has been less than stellar and prices have gone up while the quality of the clothing has gone down. I am sad to say that rude and inadequate Customer Service is the main issue and the killer of my love for Gudrun Sjöden in addition to never receiving catalogs with the exception of 2 (!) in the past year of 2022 despite large orders and requests for said never received catalogs and being ignored by their customer service in Sweden and the instagram account based out of the Soho NY office. Much neglect and rudeness on their part as well with no attempts for goodwill with a loyal, "VIP customer" who received the full amount of bonus points each year and received a free $100 value purchase each time including this year. Hence, I decided to stop ordering in feeling not valued for my loyalty and amount of purchases each year... but did receive bonus points and placed an order last month in order to fulfill the $100 bonus item. My order, from what is apparently a new warehouse in the US, in Minnesota, screwed up my order. Once again, more rudeness from Customer Service and a refusal to send me a $10 wall calendar as a good will effort and apology for all of the customer service failure of the past year. Like other customers have stated, the new items, I notice, are tissue paper thin and even more see through than ever. I had even spent an additional $50 for the order I had placed, in going over the $100 bonus amount, against my better judgement. There was also some kind of snafu with the namesake of the company, Gudrun, over some kind of woke politics issue which personally I could care less about. Sweden has been overtaken by criminal migrants so I'm just glad that I no longer live there and apparently Gudrun has left the company in her formerly official capacity and moved to NY? Anyway, the company that remains is not one that I care to any longer do business with. I might buy some accessories if hopefully the quality of their socks and tights has not declined as much as the other apparel and especially, the customer service has. Customer service at GS has made me angry and regretful for doing business with them for the last time, as of today. It's a bloody shame, particularly when their instagram account does not respond to DMs concerning customer service issues after the Sweden office ignores or is rude to you, and now that the brand actually has a full service warehouse in Minnesota.”

Posted 1 year ago

“I have several GS cardigans in my wardrobe from five or six years back, but today's garments are so poor quality that I won't be ordering any more. The fabrics are very thin, almost see through in some cases, and when you order a cardigan you want something that will keep you warm, not a flimsy piece that lets the cold air in. They used to make lovely lined jackets, and I had two and wore them until they fell apart. They were from about ten years ago, when the company made good quality items in useful fabrics, which looked great and were worth the money. Again, today's clothing is far lower in quality, and not worth the money. And the fabrics have become cheaper as well, with some nasty polyester type fabrics that feel slimy and itchy on the skin. What has gone wrong? I hope someone in the company will come to their senses and restore the quality from five to ten years ago. But I doubt it will happen.”

Posted 1 year ago

“Bought several seasons' clothing, 2-3 items each season. During the pandemic they were fun, for at home. But none of them - none - washed well- they got holes in them, colors faded very quickly, soft materials turned scratchy. And the latest order was just awful, sweat-inducing polyester materials. Also the passive-aggressve ethnic themes got tiresome. Bye - fun while it lasted but I won't be ordering any more. They don't allow reviews on their site. I can see why now...”

Posted 1 year ago

«
1
2
3
4
5
»

Gudrun Sjödén is rated 2.7 based on 89 reviews