Gudrun Sjödén Reviews

3.25 Rating 8 Reviews
50% of reviewers recommend Gudrun Sjödén
453 Review Views (past 24 hours)
11AM - 1PM
37 Review Views
1PM - 3PM
37 Review Views
3PM - 5PM
42 Review Views
5PM - 7PM
40 Review Views
7PM - 9PM
44 Review Views
9PM - 11PM
38 Review Views
11PM - 1AM
17 Review Views
1AM - 3AM
37 Review Views
3AM - 5AM
36 Review Views
5AM - 7AM
38 Review Views
7AM - 9AM
46 Review Views
9AM - 11AM
41 Review Views
11AM
11AM

Popular Questions:

Customer Service

How can I contact Gudrun Sjödén?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Gudrun Sjödén made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone
communication channels
"If you order from this company and have an issue with their goods don't expect good customer service, they are so rude to deal with. I no longer buy their clothes on line because of this."
Helpful Report
Posted 3 weeks ago
Are you Gudrun Sjödén? Gain access to your dashboard so you can reply to this review. Free Access
"Like your goods but one parcel has gone missing so far with UPS. Had an unpleasant experience reporting this to customer services. Lady on telephone was impatient and did not want to listen. She asked me for invoice number and I asked if she meant the offer number, which I had. She replied, 'No, the invoice number, not the order number. ' I said I had not seen an invoice number, so with a big sigh she said she supposed she could look if up from my customer number, which I had. I later looked very carefully through my order confirmation email and, suprise, there was no 'invoice' number, just an order one. Then, everytime I tried to speak she accused me of butting in on her, but every time I was silent to let her talk she waited and then just said, 'Hello? '. This happened half a dozen times. It felt to me as if she was trying to accuse me of being utterly stupid and rude so that she could put down the phone and not deal with the matter. As much as I like your products I am not sure I will order again because of this demeaning experience."
Helpful Report
Posted 1 month ago
"The clothes are lovely. I have no problem with them. It's the customer service and their customer service I wish to complain about. Both are dreadful. Firstly, customer service. I called once about their "free shipping" to anywhere in the world. But I had to pay something at customs to get my parcel which took over a month to get to me. They didn't respond to my query for the longest time. When they did, they paid for one order but not the next one. I emailed another time because I could not place an order online with my credit card. No fault of the credit card. I received no reply to my email. The next time I emailed about my inability to place an order - well, lo and behold, they emailed back the next day telling me to call them and here is where is gets very frustrating: Gudrun's customer service doesn't want to hear any complaints about their website so the first time I tried I was hung up on, and the second time, the girl got catty with me. I made it clear that my comment was for the IT people. Dear Gudrun's customer service: toughen up and accept constructive criticism so that your website may be improved and work as customer friendly and seemlessly as possible. I've been put off twice now from ordering over $600 worth of product! That must not matter to you. Now to the website itself. How horrible is that? 1) When I'm looking at a piece of clothing, something drops down from the top of the page to cover the image making it difficult to see. 2) The items in the cart are not saved between sessions. That would be an easy and helpful fix as it takes so long to go through the product line. If Etsy and Amazon can save cart items, so can you! 3) As a Canadian, I cannot send something to someone in the States. Ridiculous. Fix that. Again, Etsy and Amazon figured it out. So, as I said....the product so far has been satisfactory but the service, abysmal."
Helpful Report
Posted 2 months ago
"I love the design and color of the clothes. However, it seems that my latest purchase in May of 2018 was not of the high quality of knits that my purchases of previous years was. The knit is very flimsy and after washing looks wrinkled and has no body."
Helpful Report
Posted 9 months ago
"Gudrun has made me happy because the sale prices were so good and the clothes were so colourful and I know they'll fit me!"
Helpful Report
Posted 1 year ago
"I love this designer's clothes! Gorgeous patterns and materials, and a quick service. My only disappointment was the way everything was packaged, it was all tightly folded in plastic bags - disappointing for two reasons : 1, the website touts their green credentials, using organic cotton etc, so using plastic bags seems a bit against their ethos, and 2: this meant that the clothes were all creased and not fit to wear immediately. (I bought another Gudrun item from eBay which arrived beautifully wrapped in tissue paper, I would have expected it the other way round!)"
Helpful Report
Posted 1 year ago
"This is a company with beautiful design and green (environmental) ethics. I have bought several clothing items both in store and online. The clothes arrived timely and beautifully packaged."
Helpful Report
Posted 1 year ago
"Their clothes are very attractive, good materials and fit very well"
Helpful Report
Posted 1 year ago
Gudrun Sjödén is rated 3.25 based on 8 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support