I have sadly been a resident for a decade with this disgusting housing association. Lived above and below 2 drug dependant addicts. I have had no proper sleep in over 10 years. I have reported everything for 10 years until I was violently assaulted by one of their addict friends when I opened my door to take a picture for wilts police. That was July 2022. I have been out twice since as I am terrified. I can tell you I took them to the ombudsman and won!!!!!!!!!! Please stand up for yourselves and do not accept their pathetic generic copy n paste emails!!! All the idiots working in complaints have been there for a few months and previously came from retail or the job centre. So don't be compromised by their stupidity negligence incompetence and threats.