I ordered a concept 2 rowing ergo from gym direct as it was advertised as being in stock ? It was sold out everywhere, so I went with Gym direct as I thought I should have it in a few days...
It’s now a month later and still nothing. I rang gymdirect after about a week to find out that they advertised wrongly to get my business., they did not have a concept 3 either !
I was quite upset with the person at gymditect who admitted, that their advertising was misleading. He offered me to cancel, but promised that as soon as the next concept 2 would arrive they would let me know and send it per express.
Indeed I received an email 2 weeks ago , but still nothing arrived.
It’s over a month s now . There was no apologies, gym direct uses misleading advertising to get customers and then does not deliver.
As I paid full price now over a months ago I am extremely frustrated.
Please be aware with misleading promises by gym direct .
4 years ago
Gym Direct has a
4.4
average rating
from
1,724
reviews