Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,679 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

Gym Direct 5 star review on 28th March 2025

Andrew Wal****

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 11 months ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 11 months ago

“Well priced. Excellent customer service”

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Posted 5 days ago

“We recently made a purchase from Gym Direct and the customer service was quick and easy .”

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Posted 6 days ago

“I have not received my products yet, so this review email is a bit premature. I've contacted you in regards to the points I have accrued with my purchases so that I could make another, but I've received no reply nor have I received any communication about when my products will arrive, so at the moment my customer satisfaction is not very good.”

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Posted 6 days ago

“Great experience. Communication was fantastic. Good quality items. Exactly as described. Fast Postage.”

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Posted 1 week ago

“2 weeks and we have not received the equipment and has zero updates on the location. It was a a facility an hour away then disappeared without a single update. We also never received an estimated delivery time when it order was originally sent. Apart from the shipping problems my partner has ordered from you before and received his weight plates within the week and they have been AMAZING. 4 years old now and still like new despite being thrown about the home gym”

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Posted 1 week ago

“Fast delivery and quality steel”

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Posted 1 week ago

“I recently purchased a leg curl extension machine from Gym Direct, and after using it for the past week, I’ve noticed a tremendous improvement in both my leg strength and knee condition. Despite trying physiotherapy and various other exercises in the past, this machine has made a significant difference—reducing pain and boosting strength. I highly recommend it to anyone dealing with knee pain or looking to improve leg strength.”

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Posted 2 weeks ago

“Fast delivery. Excellent product. *****”

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Posted 2 weeks ago

“Great product quality, good pricing and shipping price reasonable”

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Posted 2 weeks ago

“👍🏽”

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Posted 2 weeks ago

“Competitive pricing, fast delivery, great products as described, and great costumer service - Ryan was very helpful :)”

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Posted 2 weeks ago

“I'm having trouble putting it together on my own. Need more than 1 person to align it.”

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Posted 2 weeks ago

“Gym direct has been the best place for me to set up my home gym. I now have an area that I can comfortably train in, without the need to travel!”

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Posted 2 weeks ago

“Great place to order online very helpful staff”

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Posted 3 weeks ago

“Items all arrived in good condition and on a timely basis. Products are as what advertised and of good quality. Ryan from customer service was extremely helpful and friendly.”

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Posted 3 weeks ago

“I ordered the Muscle-Motion Power Rack on line with some J-Hooks & Spotter bars, Dip Bars etc. I was aprehensive ordering this stuff sight unseen but gotta say: I was very happy with the prompt service & delivery & the packaging was great and everything arived as ordered, no damage. The rack went together well and the quality is better than I expected, I'm very impressed & would easily recommend Gym-Direct in future”

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Posted 3 weeks ago

“Fast delivery, good quality”

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Posted 3 weeks ago

“solid products. literally. hex dumbells are like that. and im stoked to get it delivered. off the charts convenient.”

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Posted 1 month ago

“Website is easy to use. I especially appreciate the accurate "in stock" or "sold out" status on the items. I get really sick of ordering goods only to be told a day or two later they are sold out. Drop shipping at its worst. No dramas like that at Gym Direct. Staff are very helpful and quick to respond to enquiries via message and telephone. Goods were dispatched quickly, arrived fast. There was a manufacturing defect, but Gym Direct had a replacement part to me in two days. Can't ask for more than that.”

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Posted 1 month ago

“Awesome products, great price, really friendly staff that are always there to help. Super fast shipping. I would highly recommend gym direct for all you fitness needs”

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Posted 1 month ago

Gym Direct is rated 4.4 based on 1,679 reviews