Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,792 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 1 year ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 1 year ago

“The instruments need a gold star review for the quality for the price. Everything looks amazing.the benches have embroidered writing instead of print which makes it look so much better. It has been an effortless and easy order and delivery especially being in Tasmania. Great quality products guys.”

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Posted 2 days ago

“Gym Direct were great to deal with & my home gym I purchased from them is great quality beyond what I expected”

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Posted 3 days ago

“Good Co to work with”

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Posted 4 days ago

“I have bought several home Gym equipment and I have been using for few years now and good quality products and very good customer service and I would definitely recommend to anyone who is looking for a Home Gym equipments and accessories”

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Posted 5 days ago

“Good products and prompt delivery”

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Posted 6 days ago

“We are extremely happy with our purchase from gym direct and recommend this as no.1 for gym equipment, their customer service is very good, and a big thankyou to Harry for help and excellent service, our purchase was shipped out fast and received without delay.”

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Posted 1 week ago

“Great price and service”

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Posted 1 week ago

“item arrived on time and in good condition”

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Posted 1 week ago

“I ordered 2 x 9kg dumb bells to go with my collection from 2-10kg. Easy ordering, best price around after much looking and reasonable shipping. Order arrived very quickly and the product is as described.”

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Posted 1 week ago

“Customer service and communication was on point! Although there was a delay with shipping and congestion at the ports - the Gym Direct Team continued to maintain contact and give regular updates on the status of the order. I have been purchasing my equipment from Gym Direct since 2020 and can only recommend the best - Gym Direct for their great service and fair pricing!”

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Posted 1 week ago

“Very happy with my experience ordering dumbbells. Easy and efficient! Just wish there was the option for weekend pick up.”

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Posted 2 weeks ago

“Friendly staff good equipment good experience.”

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Posted 2 weeks ago

“I drove up to the warehouse / showroom from Goulburn to collect my new functional trainer to save on the shipping costs. I had previously paid a deposit to secure the item, and also enquired as to the dimensions of the boxes (10 items). On picking up the trainer, only nine could be located, I was told that I'll have to wait four weeks till the next shipment comes in from China. I took the nine pieces available, but I haven't unpacked them. Lily said that the missing box will be shipped down to me once it arrives. I don't understand why one box was missing, and I was not offered any kind of discount for the inconvenience.”

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Posted 2 weeks ago

“My foam roller is great”

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Posted 2 weeks ago

“Quick delivery from Sydney to Melbourne and good quality product. Very happy”

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Posted 2 weeks ago

“I live on the Central Coast and looking for a Gym & Fitness Equipment Supplier that meets my needs for a home gym. I searched the internet and rang a couple of suppliers. Gym Direct hit the target of my needs and location. Not to say if I lived anywhere else they wouldn't. Received equipment and delivery was exceptional. Price is very competitive. The quality of the equipment is very good.”

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Posted 2 weeks ago

“Great service!!!”

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Posted 3 weeks ago

“Paid delivery to my address only to be told after I’ve paid that their courier service won’t come out.”

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Posted 3 weeks ago

“Great product’s good and quick delivery times.”

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Posted 4 weeks ago

“The man that was dealing with my order,,there were problems, but he didn't wave my off,he dealt with it,thankyou so much,I didn't feel like just a number.”

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Posted 4 weeks ago

Gym Direct is rated 4.4 based on 1,792 reviews