Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,574 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 16th August 2024

125

Anonymous

Anonymous // 01/01/2019

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“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 4 months ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 4 months ago

“The team at Gym Direct are solid. Had a slight hiccup with the delivery however it was swiftly resolved. Integrity in spades, very reassuring. Cheers Kurt”

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Posted 1 day ago

“After a conversation i asked for the weights to be delivered to my home but they still sent them to my work. They also only deliver 1x 12.5 kg dumbell not 2”

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Posted 3 days ago

“Great service”

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Posted 4 days ago

“Very good.”

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Posted 4 days ago

“The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!”

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Posted 5 days ago

“Good product, Good price, Great communication and service. Thank you”

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Posted 6 days ago

“Excellent Thank you!”

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Posted 6 days ago

“Very helpful staff and super high quality mat”

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Posted 1 week ago

“Initial customer service great. Wonderful interaction. Then nothing for weeks. Only being spammed promo emails daily. Then my chasing up progress gets a waved off. Then I have to get shitty 2 weeks after and only THEN after every excuse in the book suddenly its on a truck next day. THEN it sits with the courier for another day because you stipulate they must ring us first. But you don't give them a number. And you don't answer them when they call. I'm curious how do you think you went. Is this just a daily thing for you and the norm? I was so looking forward to ordering the rest of the gym equipment to kit out our garage gym but how could I possibly go through you guys again knowing how the Initial purchase went? It really cheapened the first interaction and the excitement of it all. The dumbells are good though. So well done on that.”

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Posted 2 weeks ago

“Staff members very helpful.”

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Posted 2 weeks ago

“Excellent customer service”

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Posted 2 weeks ago

“Fast delivery. Weight bench ordered, strong and well put together.”

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Posted 3 weeks ago

“We ordered a smith machine with high/low pullies,weights and an incline/decline bench back in July and we could honestly not be happier! It has been an awesome set-up for our home gym! Very quick delivery! We did have a bit of a whoops with a set of weights that's went missing for a bit but Gym Direct was very professional about it and it got sorted.”

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Posted 3 weeks ago

“Awesome service”

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Posted 3 weeks ago

“Great service, great weight rack and fast delivery. Very happy with my purchase”

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Posted 3 weeks ago

“Bought some flooring online. Was ready to be picked up the next day and took around 5 minutes when I arrived. Quick and professional service.”

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Posted 3 weeks ago

“Gym Direct’s service and communication was top notch. The equipment I received was very good quality. I’ll definitely be using Gym Direct again. Thanks”

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Posted 3 weeks ago

“Delivery was fast, happy with the equipment, a positive experience.”

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Posted 4 weeks ago

“Good quality equipment and quick shipping. Would buy more equipment when needed.”

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Posted 1 month ago

“The wall mounted dual pulley tower is pretty well built for the price, also very versatile in training. Only issue I have is thr pulleys and guide rods are creating a lot of drag and aren't as smooth as I thought.”

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Posted 1 month ago

Gym Direct is rated 4.4 based on 1,574 reviews