Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,770 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 1 year ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 1 year ago

“I ordered a smith machine and some weights. I've only received the weights and not the smith machine. So am still awaiting rest of order, otherwise expecting compensation or a refund. Thankyou Luke cutler Lukangws@gmail.com 0457 029 703”

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Posted 5 hours ago

“Gym Direct I cannot recommend enough! Fast response, always helped with information and fast delivery with no issues. Very happy and would be using again in the future.”

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Posted 1 day ago

“Great service, very responsive to emails, professionally packaged.”

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Posted 5 days ago

“Customer service was excellent - very prompt responses. My exercise bike is perfect for me and whisper quiet.”

Gym Direct 5 star review on 8th August 2025

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Posted 1 week ago

“Great quality product with ultrafast delivery”

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Posted 1 week ago

“Excellent product”

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Posted 1 week ago

“Order a product then get told, ahhhh it’s 4 weeks away….: I’ll take my product and not order from you again.”

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Posted 1 week ago

“Arrived quickly, equipment is exactly as shown and really good quality, would definitely recommend.”

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Posted 1 week ago

“Good prices & helpfull staff”

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Posted 2 weeks ago

“It was great tq”

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Posted 2 weeks ago

“Product exactly as described and freight prompt - Thankyou”

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Posted 2 weeks ago

“Good customer experience from purchase through to delivery. Great product. Five stars.”

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Posted 2 weeks ago

“Great value flooring,speedy delivery,would deal with again. Thank you.”

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Posted 3 weeks ago

“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”

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Posted 3 weeks ago

“Fast efficient delivery with great product. Thanks gym direct team.”

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Posted 3 weeks ago

“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”

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Posted 4 weeks ago

“Gym mats arrived promptly seem good quality but they don't measure what they say they do, they are 99cm not 100cm normally it may not matter but I built my gym to accommodate mats that measure 100cm, over 10 meters this has put my floor out. I'm not really happy about this.”

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Posted 4 weeks ago

“Products were as described and slide really well on the sled track. Delivery of products took longer than expected.”

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Posted 1 month ago

“Easy and quick”

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Posted 1 month ago

“Well worth the money. This stepper is of excellent quality, its sturdy and works really well giving me a genuine hard work out. Control panel clear to see and mechanisms run smoothly. It's not bulky and can be moved without much effort, also the instructions were easy to understand and assemble.”

Gym Direct 5 star review on 13th July 2025

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Posted 1 month ago

Gym Direct is rated 4.4 based on 1,770 reviews