Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 1 year ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 1 year ago

“Best price for great items. Easy to order and quick delivery. Will use again and higly recommend.”

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Posted 2 days ago

“My go to gym provider. Friendly staff always willing to help and looking after you from purchase to arrival. The follow up to make sure I am happy closes that loop and makes me feel the company truely care about their products. The products I have purchased have always been high quality and the pricing is very fair. Thanks Gym Direct!”

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Posted 3 days ago

“I bought a fair bit of kit because I’m in a budget. The rubber coated plates have started crumbling where the tri grip is. The sleeving on the 20s have come loose. I’ve only had everything for a month. It does the job, just pretty disappointing. I also saw this cool looking adjustable t bar row attachment. Looks good in theory but it’s so loose & it wobbles around while you’re doing a set. I’ll be willing to spend the extra cash & go somewhere else for everything else I need”

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Posted 4 days ago

“Always reliable and speedy delivery. The item I ordered was damaged but”

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Posted 6 days ago

“AT LAST A decent legs machine. Was tired of strugeling with a machine that does everything not good, this machine just does legs. Well made & reasonable price.”

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Posted 1 week ago

“Exceptional gym gear fast delivery”

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Posted 2 weeks ago

“No issues at all.”

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Posted 2 weeks ago

“Happy with my purchase. Bumper plates have a really offensive rubber smell which will take some ventilating but price and shipping were great and quality of equipment is good.”

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Posted 2 weeks ago

“Been using Gym direct for twenty years love your service”

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Posted 2 weeks ago

“Great help from Harry and quick delivery of my barbell”

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Posted 3 weeks ago

“Great service for great products. Very happy with buying from gym direct. Fast delivery that doesn't cost an arm and a leg . Highly recommend buying from gym direct 👌”

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Posted 3 weeks ago

“Good price and product. Also they kept me informed of how my order was tracking.”

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Posted 4 weeks ago

“Every piece of equipment ive purchased from gym direct has been really good. Can not recommend them enough!”

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Posted 4 weeks ago

“Product was delivered very quickly and it was as advertised”

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Posted 1 month ago

“Very helpful company. Tries to find solutions. Excellent products.”

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Posted 1 month ago

“Awesome customer service and great knowledge of all products.”

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Posted 1 month ago

“The team at gym direct are very easy to work with and they sell quality equipment, very happy with my purchases and will definalty buy from again.”

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Posted 1 month ago

“The team at Gym Direct were very helpful in sourcing a piece of equipment for me. They have a great range and service is second to none. They make things as easy as they should be - will deal with again!”

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Posted 1 month ago

“I bought a 51kg bar bell set the bar you sent was 1inch and the plate were 2inch never going to work . I rang 9am Monday morning spoke to one of your reps told him what had happened. He was rude and hung up on me . So I will not recommend you or use your service again”

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Posted 1 month ago

“Very poor customer service/communication.”

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Posted 1 month ago

Gym Direct is rated 4.4 based on 1,877 reviews