Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,696 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will always go to Gym Direct for all my weight needs because not only are their weights competitively priced, their customer service is excellent”

Helpful Report

Posted 3 months ago

“Easy to deal with. Leg curl/ext machine for home gym was surprisingly solid and well finished for the price.Very happy.”

Helpful Report

Posted 3 months ago

“Not amazing at updates on delivery. But, reasonable delivery time and good quality product.”

Helpful Report

Posted 3 months ago

“Didn’t receive the wrists weights”

Helpful Report

Posted 3 months ago

“My son is very happy with his weight shelf.”

Helpful Report

Posted 3 months ago

“Kinda lied to me that they oversold the product. Wouldnt mind waiting 2 months for it. But wish they were honest instead of giving me 3 dates ill recieve my order”

Helpful Report

Posted 4 months ago

“The weights were too oily and shred dark plastic!”

Helpful Report

Posted 4 months ago

“Great price for a high quality rack. Pleased with item and delivery speed, especially during the December/January holiday season. Thank you”

Helpful Report

Posted 4 months ago

“Delivery took 2 months to arrive.”

Helpful Report

Posted 4 months ago

“I still don’t have every piece of my order…and have no idea when or if the rest are coming”

Helpful Report

Posted 4 months ago

“Easy to deal with”

Helpful Report

Posted 4 months ago

“A delivery sub-contractor made a bad experience with this purchase, but thanks to Gym Direct and Rachael from the marketing team they were able to resolve the issue. I now have my equipment delivered in time for Xmas.”

Helpful Report

Posted 4 months ago

“Great customer service and experimec. Everyone is more then happy to take time out of there day to help! Great quality products. Comes quite fast aswell :)”

Helpful Report

Posted 5 months ago

“Really happy with thw quality of the gym attachments I purchased and shipping price was very good”

Helpful Report

Posted 5 months ago

“Outstanding service and products”

Helpful Report

Posted 5 months ago

“Try quick delivery”

Helpful Report

Posted 5 months ago

“I can t review as my item was delivered damaged and i've been waiting over 10 days for a responce.”

Helpful Report

Posted 5 months ago

“Quick delivery excellent quality”

Helpful Report

Posted 5 months ago

“Quick delivery good product”

Helpful Report

Posted 5 months ago

“Bought a couple of hand weights for my son for Christmas. I could not lift them inside so he has them early! They are great quality. Ordering and delivery was very efficient and overall experience was very positive. Thank you.”

Helpful Report

Posted 5 months ago

Gym Direct is rated 4.4 based on 1,696 reviews