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Gym Direct Reviews

4.4 Rating 1,898 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,898 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Gym Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Very happy with the delivery time and products!”
Helpful Report
Posted 11 months ago
Hi there, Thank you for your feedback. We’re happy to hear you were pleased with the delivery time and the products. Thanks for choosing Gym Direct. #GDTeam
Posted 10 months ago
“It was told to have shipment ready in 2 days (48Hrs) but shipped after 7+ days. Price was reasonable. Quality of the Multi Bench is average.”
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Posted 11 months ago
“Great piece of equipment for the price, very happy.”
Helpful Report
Posted 11 months ago
Hey Jarrod, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon!
Posted 11 months ago
“Pretty good”
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Posted 11 months ago
Hey Mike, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“slow delivery”
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Posted 11 months ago
“Awesome service easy to deal with and great products. Delivered on time. I do recommend 👍”
Helpful Report
Posted 11 months ago
Hey Andimo, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Fantastic. Quality products. Quick delivery”
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Posted 11 months ago
Hey Peta, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“I don't usually write reviews but these guys have done awesome by me with the product and delivery. Express delivery and 4 clamps with my barbell!”
Gym Direct 5 star review on 27th November 2025
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Posted 11 months ago
“Gym arrived in damaged condition, torn boxes and paint chip damage on the frame of the gym, it appeared that some of the cartons had been open and taped back up.”
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Posted 11 months ago
“Shipping wasn't the fastest but was okay. I haven't used or opened the packages as yet. They were packaged very unprofessionally and only just made it here in one piece. This needs dramatically improved.”
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Posted 11 months ago
“Very quick delivery and awesome after sales service 👍”
Helpful Report
Posted 11 months ago
Hey Terry, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Smooth transaction.”
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Posted 11 months ago
Hey Jammar, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Prices cheap as for a top quality brands,shipping fees are very reasonable and very fast Im very suprised with all this positive experience for a first time shopping with a random company i just found through google search And also communication is excellent and very responsive,you ask something in a minute or so you get respond Brand new well known brand dumbells are cheaper than facebook marketplace(used dumbells) which i was looking for more than a month, Im glad i found you guys i complete my set of dumbells Thanks again and hope to do business with you guys again”
Helpful Report
Posted 11 months ago
Hey Ozgur, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Great value for money gym equipment.”
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Posted 11 months ago
“We ordered gym equipment for home use and the service couldn;t have been better. Thanks Guys”
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Posted 1 year ago
Hey John, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“The dumbbell rack hasn’t been delivered, and I’ve already called and sent two emails, but received no reply. I called last week and was told it would be sent this week, yet I still haven’t heard anything. This is the worst service. I’ll never use this company again.”
Helpful Report
Posted 1 year ago
We’re sorry for the delay and any frustration caused. The P606 dumbbell rack was on back order, and we did reply to your email with an update regarding this. The rack is back in stock today (11th Nov) and will be dispatched tomorrow, with delivery expected by Friday, 14th Nov at the latest. If you have any questions or need assistance with future orders, please don’t hesitate to reach out to us. Thank you for your patience. We appreciate your understanding.
Posted 1 year ago
“All products in ordered were great! Exactly what I wanted.”
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Posted 1 year ago
Hey Leanne, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Excellent product, wear it regularly for training”
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Posted 1 year ago
Hi Greg, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon
Posted 11 months ago
“Gym Direct, OK Courier Transport Absolutely A bunch of Morons. Finally Delivered on the 4th attempt. Delivery address on Order was correct, Package label Street spelt wrong. Barry”
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Posted 1 year ago
“Easy transaction. Fast processing and delivery. Great clear communication. Product as advertised. Well done Gym Direct.”
Helpful Report
Posted 1 year ago
Gym Direct is rated 4.4 based on 1,898 reviews