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Gym Direct Reviews

4.4 Rating 1,696 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,696 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 5 star review on 6th May 2025
Mo Naa****
Gym Direct 5 star review on 6th May 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 19th April 2025
Anand Merc****
Gym Direct 5 star review on 14th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 7th April 2025
Tony Gr****
143
Anonymous
Anonymous  // 01/01/2019
I will always go to Gym Direct for all my weight needs because not only are their weights competitively priced, their customer service is excellent
Helpful Report
Posted 3 months ago
Easy to deal with. Leg curl/ext machine for home gym was surprisingly solid and well finished for the price.Very happy.
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Posted 3 months ago
Not amazing at updates on delivery. But, reasonable delivery time and good quality product.
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Posted 3 months ago
Didn’t receive the wrists weights
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Posted 3 months ago
My son is very happy with his weight shelf.
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Posted 3 months ago
Kinda lied to me that they oversold the product. Wouldnt mind waiting 2 months for it. But wish they were honest instead of giving me 3 dates ill recieve my order
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Posted 4 months ago
The weights were too oily and shred dark plastic!
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Posted 4 months ago
Great price for a high quality rack. Pleased with item and delivery speed, especially during the December/January holiday season. Thank you
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Posted 4 months ago
Delivery took 2 months to arrive.
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Posted 4 months ago
I still don’t have every piece of my order…and have no idea when or if the rest are coming
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Posted 4 months ago
Easy to deal with
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Posted 4 months ago
A delivery sub-contractor made a bad experience with this purchase, but thanks to Gym Direct and Rachael from the marketing team they were able to resolve the issue. I now have my equipment delivered in time for Xmas.
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Posted 4 months ago
Great customer service and experimec. Everyone is more then happy to take time out of there day to help! Great quality products. Comes quite fast aswell :)
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Posted 5 months ago
Really happy with thw quality of the gym attachments I purchased and shipping price was very good
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Posted 5 months ago
Outstanding service and products
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Posted 5 months ago
Try quick delivery
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Posted 5 months ago
I can t review as my item was delivered damaged and i've been waiting over 10 days for a responce.
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Posted 5 months ago
Quick delivery excellent quality
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Posted 5 months ago
Quick delivery good product
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Posted 5 months ago
Bought a couple of hand weights for my son for Christmas. I could not lift them inside so he has them early! They are great quality. Ordering and delivery was very efficient and overall experience was very positive. Thank you.
Helpful Report
Posted 5 months ago
Gym Direct is rated 4.4 based on 1,696 reviews