Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,753 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Loving the equipment I ordered! Easy to assemble and exactly as advertised! Arrived quickly too”

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Posted 2 months ago

“Great service and products. Would 100% use again”

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Posted 2 months ago

“Product is good. Took longer than expected to deliver but customer service and communication was good. Velcroe straps or tags would be great to store the mats.”

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Posted 2 months ago

“Great service, and a great product. No fuss transaction, with a speedy delivery.”

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Posted 2 months ago

“Gym direct sent my order much quicker the second time and I was really pleased with the item. They communicate well and have an easy to use website. Will be returning for more equipment as the value and quality is outstanding.”

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Posted 2 months ago

“great service excellent delivery time”

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Posted 2 months ago

“Unfortunately my items were packaged poorly and were scratched up when they arrived. They’re still functional but it is disappointing when you have paid a few hundred dollars for something you plan to keep forever.”

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Posted 2 months ago

“I received my order a few days after my last review, so things are a lot better now. The products are awesome, worth every cent! Better than gym quality, delivery guy even helped me bring it all inside”

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Posted 2 months ago

“Ordered some weights and delivery was fast. Great place to order all of your gym needs!!!”

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Posted 2 months ago

“Came fast and all exactly as described. The team at GD have been helpful over my last 20 or so orders. Do recommend them for any purchase.”

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Posted 2 months ago

“Great service and response to query!”

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Posted 2 months ago

“Product works, shipping fairly quick, price good.”

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Posted 2 months ago

“Great quality for a very competitive price , based in Sydney with fast delivery .”

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Posted 2 months ago

“Great product arrived on time”

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Posted 2 months ago

“Well priced. Excellent customer service”

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Posted 2 months ago

“We recently made a purchase from Gym Direct and the customer service was quick and easy .”

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Posted 2 months ago

“I have not received my products yet, so this review email is a bit premature. I've contacted you in regards to the points I have accrued with my purchases so that I could make another, but I've received no reply nor have I received any communication about when my products will arrive, so at the moment my customer satisfaction is not very good.”

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Posted 2 months ago

“Great experience. Communication was fantastic. Good quality items. Exactly as described. Fast Postage.”

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Posted 2 months ago

“2 weeks and we have not received the equipment and has zero updates on the location. It was a a facility an hour away then disappeared without a single update. We also never received an estimated delivery time when it order was originally sent. Apart from the shipping problems my partner has ordered from you before and received his weight plates within the week and they have been AMAZING. 4 years old now and still like new despite being thrown about the home gym”

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Posted 2 months ago

“Fast delivery and quality steel”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,753 reviews