Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,782 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Product works, shipping fairly quick, price good.”

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Posted 3 months ago

“Great quality for a very competitive price , based in Sydney with fast delivery .”

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Posted 3 months ago

“Great product arrived on time”

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Posted 3 months ago

“Well priced. Excellent customer service”

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Posted 4 months ago

“We recently made a purchase from Gym Direct and the customer service was quick and easy .”

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Posted 4 months ago

“I have not received my products yet, so this review email is a bit premature. I've contacted you in regards to the points I have accrued with my purchases so that I could make another, but I've received no reply nor have I received any communication about when my products will arrive, so at the moment my customer satisfaction is not very good.”

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Posted 4 months ago

“Great experience. Communication was fantastic. Good quality items. Exactly as described. Fast Postage.”

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Posted 4 months ago

“2 weeks and we have not received the equipment and has zero updates on the location. It was a a facility an hour away then disappeared without a single update. We also never received an estimated delivery time when it order was originally sent. Apart from the shipping problems my partner has ordered from you before and received his weight plates within the week and they have been AMAZING. 4 years old now and still like new despite being thrown about the home gym”

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Posted 4 months ago

“Fast delivery and quality steel”

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Posted 4 months ago

“I recently purchased a leg curl extension machine from Gym Direct, and after using it for the past week, I’ve noticed a tremendous improvement in both my leg strength and knee condition. Despite trying physiotherapy and various other exercises in the past, this machine has made a significant difference—reducing pain and boosting strength. I highly recommend it to anyone dealing with knee pain or looking to improve leg strength.”

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Posted 4 months ago

“Fast delivery. Excellent product. *****”

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Posted 4 months ago

“Great product quality, good pricing and shipping price reasonable”

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Posted 4 months ago

“👍🏽”

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Posted 4 months ago

“Competitive pricing, fast delivery, great products as described, and great costumer service - Ryan was very helpful :)”

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Posted 4 months ago

“I'm having trouble putting it together on my own. Need more than 1 person to align it.”

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Posted 4 months ago

“Gym direct has been the best place for me to set up my home gym. I now have an area that I can comfortably train in, without the need to travel!”

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Posted 4 months ago

“Great place to order online very helpful staff”

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Posted 4 months ago

“Items all arrived in good condition and on a timely basis. Products are as what advertised and of good quality. Ryan from customer service was extremely helpful and friendly.”

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Posted 4 months ago

“I ordered the Muscle-Motion Power Rack on line with some J-Hooks & Spotter bars, Dip Bars etc. I was aprehensive ordering this stuff sight unseen but gotta say: I was very happy with the prompt service & delivery & the packaging was great and everything arived as ordered, no damage. The rack went together well and the quality is better than I expected, I'm very impressed & would easily recommend Gym-Direct in future”

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Posted 4 months ago

“Fast delivery, good quality”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,782 reviews