Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,859 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“Good customer experience from purchase through to delivery. Great product. Five stars.”

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Posted 7 months ago

“Great value flooring,speedy delivery,would deal with again. Thank you.”

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Posted 7 months ago

“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”

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Posted 7 months ago

“Fast efficient delivery with great product. Thanks gym direct team.”

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Posted 8 months ago

“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”

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Posted 8 months ago

“Gym mats arrived promptly seem good quality but they don't measure what they say they do, they are 99cm not 100cm normally it may not matter but I built my gym to accommodate mats that measure 100cm, over 10 meters this has put my floor out. I'm not really happy about this.”

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Posted 8 months ago

“Products were as described and slide really well on the sled track. Delivery of products took longer than expected.”

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Posted 8 months ago

“Easy and quick”

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Posted 8 months ago

“Well worth the money. This stepper is of excellent quality, its sturdy and works really well giving me a genuine hard work out. Control panel clear to see and mechanisms run smoothly. It's not bulky and can be moved without much effort, also the instructions were easy to understand and assemble.”

Gym Direct 5 star review on 13th July 2025

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Posted 8 months ago

“Ordered a pair of 25kg dumbbells. They were a good price and quality and arrived quickly.”

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Posted 8 months ago

“Great products and fast delivery.”

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Posted 8 months ago

“I was super impressed by the customer service I received. First class advice on what product would best suit my needs.”

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Posted 8 months ago

“You sent the wrong product then didn't reply to any of my contacts efforts to rectify the problem. You have picked up the wrong product sent to me but I'm yet to see the correct product or even receive an expected timeline for fixing the stuff up.”

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Posted 8 months ago

“These PVC kettlebells are fantastic. Really good. Great for home use (especially if you have wooden floorboards). I received great service when I picked up my order. Staff were very friendly and courteous. I will definitely be buying from Gym Direct again.”

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Posted 8 months ago

“Friendly and helpful service at a good price, thank you”

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Posted 8 months ago

“Easy site to navigate, quick delivery.”

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Posted 8 months ago

“Purchased a 2" inch barbell adapter and 2" inch quick lock clamps. The service was quick and efficient, with constant updates of my order. One of the adapters were missing the nut screw, I emailed sales, within 2 days had a notification they had shipped out an item, which was the replacement nut screw. Quick turn around resolution.”

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Posted 8 months ago

“the item was as described and arrived on time”

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Posted 8 months ago

“Great price, value and quality as usual.”

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Posted 8 months ago

“Good quality”

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Posted 8 months ago

Gym Direct is rated 4.4 based on 1,859 reviews